Which Edition Is For You
Find Yourself in One of These
Two doors, one engine. Anyone can find a ready-to-run workflow and describe what they want in your own language; builders and DevOps get workflows as code, MCP, RAG, and self-healing automation. Both doors open onto the same AI-native core. Edition selection isn't about feature checkboxes — it's about who you are and the problems you're trying to solve. Read these and pick the one that sounds like your situation.
You: solo developer, sysadmin, or data person
"I have ten cron jobs, a folder of Python scripts, and a list of things I keep forgetting to do. I'd like to automate my own life and maybe a side project."
Pick: Personal — free forever. Single user, every tool, every AI provider, the full RAG pipeline, the agentic AI assistant, the 275-tool MCP server. The only things hidden are the multi-user scaffolding (area/track hierarchy stays flat) and the three business-account channels (WhatsApp / Microsoft Teams / LINE), which need an org-tier account you don't need yet.
The same AI-native codebase that has run in production at Fortune 500 customers for 25+ years — on your laptop, for free. No license key, no time limit, no nag screen.
You: a serious solo operator whose automation now matters
"It's still just me — but this isn't tinkering anymore. Real work depends on these workflows now. I want a proper account I sign into, not an open laptop, and a real person to reach when I need help."
Pick: Solo — your automation, made official. Everything in Personal — every tool, every AI provider, the agentic assistant, the full RAG pipeline, the MCP server, five outbound channels — plus the licence to use it commercially, HTTPS, the Area / Track hierarchy, backup & restore, and import / export. One user; multiple operators, a business database and the business-account channels live above.
For the professional who has outgrown "free and casual" but is still, happily, a team of one.
You: a small team where everyone wears every hat
"We're a 5–30 person company or workgroup. Ops, dev, and data overlap. Everyone needs to be able to author and run workflows. We don't need access control because everyone trusts everyone."
Pick: Team — licensed, multi-user, every user is admin. Multiple authenticated users (per license), the full Area/Track hierarchy, shared credentials and schedules. Same five outbound notification channels (Email, Slack, Discord, Telegram, SMS). The AI assistant for every team member, and the same 275-tool MCP server every edition ships with.
Right when you outgrow Personal but don't yet have separate functional teams that need walls between them.
You: a department in a real company
"We're Finance, IT, Engineering, or Ops at a mid-sized or large company. Not everyone gets to touch production. Auditors ask hard questions. Some of our work uses business-account channels (WhatsApp, Microsoft Teams, LINE). LDAP sign-on is a requirement, not a nice-to-have."
Pick: Department — the governance edition. Adds full access control with per-object permissions, LDAP / Active Directory authentication, all 8 messaging channels, import/export between environments, backup & restore, CyberArk integration, and the bundled enterprise tools (Essbase, TM1, JD Edwards). Workflow collision and exclusivity rules.
The edition you pick when "who can do what" actually matters — and you need to prove it on demand. Credentials live in an encrypted vault, never written into a script, never exposed even to the AI itself. That's the trust floor governance is built on.
You: Fortune 500, multi-region, mission-critical
"Multiple thousand workflows. Hundreds of users across departments. Our own SOC 2 and ISO auditors ask hard questions about every system we run. Live monitoring matters. A contracted support commitment is non-negotiable. Some workloads need AI gateway routing across multiple LLM providers under cost / latency / policy strategies."
Pick: Enterprise — complete platform. Everything from Department, plus the live workflow monitoring dashboard, advanced session management, AI gateway routing (cost-optimized, latency-optimized, failover, round-robin, policy strategies across providers), the queryable and exportable audit trail, priority support, and a contracted support commitment.
When InTouch AI runs the operations thousands of people depend on, this is the edition that runs it.
Same codebase across all five editions. Personal upgrades to Solo, Team, Department, or Enterprise without migrations — upload your .lic file in the System view; edition limits, gated features, and sidebar sections flip live, no restart required.